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ASX Listed Fintech Cross-Platform UI/UX Redesign

Pilot project

A complete UI/UX redesign across the web CRM and Swift/Kotlin mobile applications. This Payment-as-a-Service company also provides a service that can stress test payment solutions with over 60,000 transactions per second. Double Yolk Engineers delivered revitalised interfaces that adhered to customer-built style guides. DY also upgraded deprecated dependencies that were suffocating the predefined product roadmap.

Challenge

Deprecation of various API packages that had multiple co-dependencies throughout the Java SDK.
Customers engineers were constantly battling tech debt. A result of not proactively upgrading software to the latest versions.
Unintuitive UI flow that was damaging companies reputation due to frustrated customers.
A clunky user experience that had tight coupled code across the Web CRM.

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Solution

Complete UI/UX upgrade for the application reducing bounce rate and reducing total customer actions required
The client can now meet existing stakeholder deadlines on the product delivery roadmap.
The client did not need to use stretched internal resources to deliver the project
Mobile first design, responsive in both portrait and landscape and tested on over 30 device types.

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Client impacts

DY engineers replaced the splash API and researched and implemented suitable replacements.
DY implemented a streamlined deposit-checking patch that included a complex filtering system.
DY business analysts worked co-currently with in-house client designers
Our aligned partnership positioned our engineers to deliver beautiful user experiences.

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